FITS WORKS

Audio from HPBExpo Education 2008

Panel Members:

Jim Flores - Western Stoves & Spas | Ed Keller - Gas & Electric Equipment Company

Kyle Mattes - Chimney King | Tom Parks - Coast Road Hearth & Patio

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1. Why did you purchase FITS?

(1:28)

 

2. What effect has FITS had on call-backs?

(0:41)

 

3. What is the attitude of installers about FITS?

(0:28)

 

4. Was there any resistance to FITS training?

(2:02)

 

5. Who did you train with FITS?

(1:39)

 

6. Do you need to have training experience?

(0:06)

 

7. Did FITS help you identify installers you want to keep?

(0:19)

 

8. What is included in this module of FITS?

(0:16)

 

9. Does FITS cover safety?

(0:23)

 

10. Do you offer rewards for completing FITS?

(0:41)

 

11. How does FITS relate to NFI?

(0:33)